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Goods are checked and are delivered for the greatest experience.
Return policy:
Returns are accepted within 7 days from the date of receipt ,Items must be in UNUSED/ BRAND NEW CONDITION , you can ship back the shipment to:
33-Heera Bagh Colony , University road , Udaipur, Rajasthan,India 313001
you can send the mail at : [email protected]
Few Things to keep in mind before sending the shipment back to us.
1) Ship via a reliable shipping service such as USPS Priority Mail, UPS or FedEx, in a box (boxes are free at all USPS, UPS and FedEx locations).
2)Be sure to include a copy of your original order email in the package ,or something with your name and Mentioning clearly return or exchange
3)Please include your name inside the box. If you do not include your name, we won’t know who the package came from and you won’t receive your refund.
Some Policies to keep in mind for Shipments
International Orders are shipped via DHL, DTDC, FedEx etc. This offers tracking and it takes approximately 5-7 days in transit.
International orders are subject to the receiving country’s import fees, duty, taxes and/or brokerage fees. These funds are not paid to us nor are they are set by us, rather they are paid to and set by your home country’s government as per import/export regulations and charged by your local postal carrier. Funds are due upon receipt in accordance with your local import and postal regulations.
We are not responsible for any duty/import/taxes/customs/etc charges you may incur.
We do not refund postage for lost, unclaimed or undeliverable packages. If a package is returned as undeliverable /unclaimed, then it is the customers responsibility to follow up with the postal carrier.
Packages are marked with the value of the item as paid by the customer in legal accordance with international postal regulations.
To falsify the amounts paid or the contents of the package on customs forms could lead to hefty fines that our tiny little business would not be able to handle. We absolutely love what we do and will not engage in any practices that would jeopardize our ability to continue doing what we love.
Thanks in advance for your understanding.
If a bag arrives back damaged due to careless packaging, it will not be accepted for return or exchange.
If a bag arrives back and it clearly has been used, it will not be accepted for return or exchange.
If a bag arrives back and it is beyond the return/exchange policy window, and you did not arrange with us prior to sending back, it will be returned at the expense of the customer.
Just a few more return/exchange things to know:
If something is incorrect with the order, let us know and we’ll fix it.
Bags with any sort of customization are final sale.
Shipping is non-refundable.
If anything else goes away let us know right away so we can make things right. We want you to be happy with your purchase. We’re happy to help you… get in touch!
If you find anything wrong you can revert us back at [email protected]
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